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No part of this publication may be reproduced, stored in, or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior permission of the publisher.
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Tool Framework (Fig. 6 & 78)
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Beer Game Vensim Model (This looks like a text file. Save it to your computer and load it into Vensim)
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Beer Game Figure (Fig. 34)
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Beer Game RBP (Excel Sheet)
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NYC Ethnic Diversity Chart (Fig. 39 - also available at http://commons.wikimedia.org/wiki/File:Race_and_ethnicity_New_York_City.png)
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Strategic Decision Checklist
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